At LunarHexology, I respect your privacy and I'm committed to protect your personal data. This Privacy Policy outlines how I collect, use, and safeguard the information you provide when interacting with my services.
By booking a session, or otherwise using my website and services, you consent to the collection and use of your information as described in this policy.
I collect personal information to provide my services efficiently and effectively. The types of information I collect include:
Personal Information: This may include your name, email address, phone number, and any other information you provide when booking an appointment.
Payment Information: If you make a payment for services, I collect payment details such as PayPal information, or other payment data. Please note that I DO NOT store sensitive payment information. All payments are processed through third-party payment processors with secure encryption methods.
Session Information: Information related to the services you request, including details about the tarot reading or any other consultations, may be collected.
Cookies and Tracking Information: When you visit my website, I may collect information about your browsing behavior using cookies and similar technologies.
I use your personal information to provide, improve, and personalize my services, including but not limited to:
Booking and Scheduling: To process bookings, confirm appointments, and communicate with you regarding your session.
Payment Processing: To securely process payments for services.
Customer Support: To respond to your inquiries, assist with issues related to services or products, and provide general customer support.
Marketing and Updates: With your consent, I may send you promotional emails or newsletters regarding upcoming services, special offers, or changes to my business. You can opt out of these communications at any time.
Compliance and Legal Purposes: To comply with legal obligations or to protect my rights, property, or safety.
I implement a range of security measures to protect the privacy of your personal information:
Encryption: Payment details and sensitive information are encrypted during transmission.
Data Storage: Personal data is stored in secure systems, and access is restricted to authorized personnel only.
Third-Party Services: I work with trusted third-party service providers, such as payment processors and email marketing platforms, who are committed to safeguarding your data.
I DO NOT sell, rent, or trade your personal information to third parties. However, I may share your information in the following circumstances:
Service Providers: I may share information with trusted third-party service providers who assist in delivering my services (e.g., payment processors, email marketing platforms).
Legal Compliance: I may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
Business Transfers: In the event of a merger, acquisition, or sale of all or part of my business, your information may be transferred as part of that transaction. I will notify you if your information becomes subject to different privacy policies.
You have the following rights regarding your personal data:
Access: You can request access to the personal information I hold about you.
Correction: You can update or correct any personal information that is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., if required for legal or business purposes).
Opt-Out: You can opt out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions in those communications or contacting me directly.
To exercise any of these rights, please contact me at the gmail adress or at the contact form.
I retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, I will securely delete or anonymize it.
My website or services may contain links to third-party websites that are not under my control. I am not responsible for the privacy practices or the content of such external sites. Please review the privacy policies of any third-party websites you visit.
I reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." I encourage you to review this policy periodically to stay informed about how I protect your information.
If you have any questions or concerns about this Privacy Policy or our practices, please contact me.